Privacy Policy

Last Modified: 05/07/2014

Privacy Policy

Information Collection
As you navigate through the Portal, we collect certain information about your actions, such as the date and time you access the Portal, the documents that you access while at the Portal, and your actions related to available documents. We may utilize various technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream) to collect such information about your usage. This information may be used for internal/external marketing purposes, to analyze trends and to improve our Portal, products, and services. Our Portal may also collect anonymous information from your computer or mobile device through cookies and internet tags or web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of this Portal might not work without cookies.

How We Use Information Collected
In order to obtain access to the Portal, you may need to provide personally identifiable information such as your name, business address, business email address, job title, and business phone and fax numbers. We use personally identifiable information for several general purposes: to fulfill your requests for certain products and services, to keep you up to date on the latest product announcements, software updates, special offers or other information we think you'd like to hear about either from us or from our business partners, and to better understand your needs and provide you with better services. We may also use your information to send you promotional materials about goods and services (including special offers and promotions) offered by us that we think may be of interested to you.

Information Sharing and Disclosure
We will not transfer or sell your personal information to third parties for their commercial purposes contrary to the commitments made in this Privacy Policy. We reserve the right to release account and other personal information when we believe release is appropriate, such as to comply with law, enforce or apply our Privacy Policy and other agreements, or protect the rights, property or safety of the Company, our Customer or others. We may transfer your personal information within our Company, to our Customer or to our third party service providers (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose). In addition, we may share non-identifiable aggregate information about our users with our business partners and vendors in an effort to customize or enhance the content on our Portal for our users.

Your Ability to Review and Delete Information
You may ask to review any account information that we have collected from you, have us update, correct or delete this information and/or instruct us not to use this information in the future. If you wish to exercise this right, please contact us at customerportal@ussilica.com.

Data Security
Your personal information is protected for your privacy and security. The Company safeguards the security and confidentiality of the data you send us with physical, technical, and managerial procedures. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Your Comments and Concerns

       All feedback, comments, requests for technical support and other communications relating to the Portal should be directed to: customerportal@ussilica.com.